Subscribe! User access to all or part of this website may be terminated or suspended at any time, without notice and for any reason. These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute our agreement with the user (collectively you and your) of the services we provide in mediating car rental. Find out how we combat fake reviews. Wisecars will inform the complaint submitter on how to proceed if needed. I attempted to rent a car from them for a few days for $535. If you do not contact Wisecars and do not provide any documents or evidence within the time specified, the case will not be considered. It is forbidden to use the website of Wisecars for any purpose other than for the personal use of booking a car rental. Wisecars is not liable for services or bookings not full-filled due to force majeure. Dear Cheng,Thank you for the great feedback!We're glad you're satisfied with Mateusz assistance, we will pass along the kind words to him.Have a nice day!Kind regards,Rachel from Wisecars. Please note, if the car is delivered to you outside the pick-up station's operating hours or is dropped off by you outside the drop-off station's operating hours, you will be charged an additional fee for this service in accordance with the rate indicated in the voucher. Minimum age requirements on larger cars may also be higher at some locations. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. We continually control the activity on and usage of our website and any abnormal activity on our site deemed as suspicious will result in access being denied. your rental cars pick-up and drop-off documents that clearly show the damages subject to the charge by the car rental company; proof of repair costs from the car rental company; evidence of payments deducted from your payment card by the car rental company; an accident report form from the car rental company; you fail to turn up at the agreed time and date, and/or fail to provide all the necessary documentation; you fail to provide a credit card or any other required documents in the name of the main driver with enough available funds on it to satisfy the security deposit requirements. To claim one of our Excess Protection products, you will need: Only when all the above mentioned documents are presented and severe negligence is excluded, a refund will be processed. Deductible Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. Cancellations Dealers may cancel a WiseCARE contract by downloading and completing the cancellation form, obtaining the customer's signature, and submitting the final form to Wise F&I via email, fax, or mail. Some Car Rental Companies in some rental countries may also require an International Driving Permit. If not, you will need to purchase the cover at the car rental company counter. Wisecars does not accept responsibility and shall not be held liable for any loss, damage or changes to your plans caused by flight delays or cancellations. Your browser settings can be set to inform you before receiving a Cookie. Dear Fernando,Thank you for sharing your booking experience!We're glad everything is going well so far, we hope you pick-up also goes smoothly.Have a nice day!Kind regards,Rachel from Wisecars. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . Manage bookings effortlessly. Wisecars does not own any physical locations or offices. The Wisecars website contains images from izmo, Inc.: Automotive Images, Copyright [2000 current year] izmo, Inc. All Rights Reserved. Wisecars never discloses personal information about its customers to third parties without prior consent, except if legally obligated to or in case of an emergency. If you wish to cancel a booking, the only accepted method is doing so by contacting Wisecars customer support. Dear Paul,Thank you for contacting us! You are given the car with a full tank of fuel and asked to bring it back with a full tank of fuel. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. The deals that we offer are inclusive of any fees and taxes, however, some of them don't include any insurance.In this case, you can choose another package which already includes insurance (but is more expensive) or provide proof of your own coverage at the pick-up.Regards,Rachel from Wisecars. Please contact the supplier directly to inform them about the delay and in case they cannot accommodate you, call Wisecars. Wisecars will process your cancellation refunds in 7 days. Please reach out to support@wisecars.com for assistance.I apologize for any inconvenience.Regards,Rachel from Wisecars. Any unauthorised use, reproduction, distribution, recording or modification of these images is strictly prohibited. Claims will be reviewed and a decision will be made within 28 calendar days from the date the claims were received. they are untrustworthy. If you're in the 21 to 25 age range, you will likely have to pay a young driver fee. Free cancellation up to 48hrs before trip.
Mr. Mateusz. It is forbidden to use the website of Wisecars for any purpose other than for the personal use of booking a car rental. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Dear Peter,Thank you for your 5-star rating!We're thrilled to hear you're satisfied with our customer service.Have a nice day!Kind regards,Rachel from Wisecars. Dear Reagan,Thank you for your 5-star rating!We're glad Margaux could assist you in order for the car rental company to hold the car.Have a nice day!Kind regards,Rachel from Wisecars. All persons driving the vehicle must be in possession of their driving license at all times. Please note, if an accident is caused by your negligence or in any other circumstances in which the insurance coverage of the insurer is excluded, you shall be responsible for all the damages incurred to the Car Rental Company. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. A common issue that many vacationers face abroad is unfair fuel policies in car rental. We will send you your rental voucher 48 hours before your pick-up time.
Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Wisecars will not refund any vehicle repairs, unless the customer has bought excess protection and is eligible for a refund based on the related terms. Cancellation Protection can be purchased only at the time of booking and is not refundable. 185. DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, you must notify Wisecars within 24 hours of the date on which the incident took place and no later than 48 hours after the rental period is completed. If there are any outstanding charges or you accept any of the supplier's extras, they will charge you in local currency. We can accept no further responsibility when there is no out-of-hours service available. In case of technical problems with the vehicle, you must inform the Car Rental Company immediately. Wisecars does not store credit card details. If you have any questions, please feel free to contact us. What's Wisecars' cancellation policy?
Read Customer Service Reviews of www.wisecars.com - Trustpilot Wisecars Protection Package ensures that you are protected should anything go wrong. In that case, please contact your bank for additional details. The Wisecars voucher must be presented to the Car Rental Company when picking up your rental vehicle. The rules that apply to the main driver also apply to any additional drivers. Unfortunately I did not have a good experience with my last car rental which was picked up from Zezgo. However, please keep in mind that any changes that you make to your booking will probably change the rental price. All drivers must also keep their driving licence with them at all times throughout the rental, to present them to the local authorities, if necessary. Please verify whether you have any transferable car rental insurance that you can prove with related documentation. Failure to comply with the correct procedure will result in your protection coverage becoming invalid. To improve our service and website, we may use small data files known as Cookies. If no further information is required, your claim will be sent to our refunds department and the refund will be made within 28 calendar days. Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. We landed at Denver Airport and the rental company refused to give us any car even though they had plenty of vehicles for customers that did not book through Wisecar. Additional fees can apply with certain Car Rental Companies and in certain countries for drivers aged under 25 years or over 65 years.
12 Wisecars Discount Codes, Promo Codes - Mar 2023 As part of our commitment to provide competitive, honest, fair and transparent pricing, we at Wisecars aim to only work with partners offering you a fair fuel policy so you will get no unpleasant surprises with hidden extras. Your rental credit will expire after 2 years. You will be given the car with a full tank of fuel and asked to return it with a full tank of fuel. provided by the customer's credit card company. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . Great service! Please read the following to know what is included/excluded in our coverage offers. If you do not agree with any part of them, you must not proceed with your booking. The permit you may need depends on which country youre visitingand how long youre staying. If not, you will need to purchase the cover at the car rental company counter. In most locations, the minimum renting age is 21 years. you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. Please note, it is your responsibility to provide all the above-mentioned documents. @ Vicpak. Dear Gustavo,Thank you for sharing your booking experience with us!We hope your rental goes as smoothly.Have a nice day!Kind regards,Rachel from Wisecars. Please note that all additional drivers must also show a valid driving licence at pick-up. If the car rental company gives you a smaller car due to lack of availability, you are entitled for a refund.Unfortunately, it is hard to comment on this situation as I could not find your booking. Wisecars will inform the complaint submitter on how to proceed if needed.
Wisecars Reviews - 46 Reviews of Wisecars.com | Sitejabber Wisecars does not own any physical locations or offices. Most car rental companies will hold your car for you for an hour, but different companies may have different policies regarding delays. If you made a booking more than 24 hours ago and have still not received a confirmation email, it is most likely that the email was blocked by the Anti-Spam service of your email account. The Car Rental Company reserves the right to refuse to rent a car to any customer who fails to arrive on time and does not have the necessary documentation and a credit card with enough funds. a cancellation is made less than 48 or 24 hours before the starting date of the rental period (depending on the Car Rental Company); you do not have a valid driving license that is accepted by the Car Rental Company; you cannot present an accepted credit card for the security deposit. wish to cancel your booking but do not tell us until your rental is due to start; fail to pick up the car at the arranged date and time; fail to provide the documentation that is required to pick up the car; fail to provide a credit card in the main driver's name with enough funds to cover the deposit.