I used the wrong word. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Do Not Sell or Share My Personal Information. Capacity is limited for many activities, so book early using your Onboard Credit. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. But it will work for me.. charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. Early Booking Bonus Offer is valued at $130 per day. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. Holland America We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Gues It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. IE: $1000 onboard (tips/pictures/drinks/bingo etc), $1000 ashore (trinkets/goodies/gifts and yes Jewelery), If I have a $3000 limit, and they put a hold on for $2500, my shore expenses have to drop. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Holland America Line assumes no responsibility for the items listed above. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. View Details. For further information on our relationship with airlines, please refer to your Cruise Contract. A passport is still the preferred document. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Guests may check no more than 3 pieces of luggage per person. How about a wine package or two? Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Crew Appreciation and Service Charge Policy - Holland America Line Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. its most convenient for you, 24/7. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. Not so much for currency conversion but because it is a done deal. Travelers diarrhea (TD) isthe most common illness to affect travelers. disembarking the ship, and for making purchases on board. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. I got all three answers, the last of which (from Seattle) was all "use it or lose it". There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). onboard credit Please note: This service is available only on days of sailing. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Please keep this in mind when packing. Must Book By Mon, Feb We don't drink enough to make the drink package pay. Please log in to purchase your shore excursions. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. LauraS The Hotel Service Charge is either $13.50 or $15.00 (for a suite) per person, per day. Your seating assignment will be noted on your guest card upon boarding. Is this essentially correct or am I missing something? Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. Hope all HAL ships will soon have this. If your OBC is from another source, other than Holland, you can get the amount refunded to you. For further information on our relationship with airlines, please refer to your Cruise Contract. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! : At some point in your travels you may experience an emergency. But after reading the above post it looks like I will have to have the full 420.00 I'll check this out againOn Carnival I only needed to put down the 200.00. Would the front desk be able to tell us do you know? Do Not Sell or Share My Personal Information. Please call the Guest Accessibility Department for detailed information. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. Each item is authentic and many are branded with designer names you have come to trust. From the moment you step aboard one of our spacious, mid-sized ships, you'll feel the difference. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. Shipboard credit on a Holland America cruise can be used for almost everything onboard your ship, including spa treatments, specialty restaurants, shore I don't have a problem with a reasonable hold, but I think that $420 per person (even minors and infants) is overkill. We anticipate that your stateroom will be ready at approximately 1:00pm. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. And I have been successful with just putting gambling money on room account and then cashing out at casino. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. Make the Most of Onboard Credit | Holland America Line No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin st An Alaska cruisetour is our award-winning cruise through Alaska's Inside Passage paired with a scenic train ride into Interior Alaska, plus up to 3 nights at McKinley Chalet Resort, our immersive lodge at the gates of Denali National Park. Applies to all guests 18 years of age and over. Charges to the account are like a check you write on the account. Fares are based on Promo(s) DN*. Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. OBC from HAL generally cannot be used in the casino, while OBC that you (or your TA or someone else) provided can be used. I will have travellers checks to cover my account. Since you don't drink a lot, you can always buy the regular Beverage Card(s) once on the ship and use that for drinks. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Generally, the ship is subject to certain government procedural requirements upon arrival. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. Please don't blame me if this turns out not to be true, I'm just relaying what I was told. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. :oYou're right. It also saves you from checking a bunch of charges on your on board account. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic Featured fares are per stateroom based on double occupancy. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. You do not need to include any suffixes on your airline ticket. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. Prescription Marinol, which is used by some as an alternative to marijuana, is permitted. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. Holland America Line Extends Military Onboard Spending Money Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications.