We hope that the suggestions listed above helped you to fix this error message. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I have had trouble logging in due to the fact the password *** read more If not, select the checkbox next to the device. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. Microsoft Outlook allows you to create an alias for your email account. Once the account has been created, you can start using that Microsoft service again. Madness. Select the Time range (Id suggest you choose All time). It then asked me to create a password so I backed out thinking it wouldnt work. While it may look as if the account is incorrect, but there can be other reasons. Enter a different account orget a new one. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. You can connect with Saajid on Linkedin. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. If your Microsoft account doesn't exist but it does, you might be permanently locked out. rev2023.3.3.43278. please check that you have typed your email or username correctly. Clear the cached data to refresh the login portal using the below steps. 4. If you forgot your Microsoft account password, follow these steps. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. the microsoft account doesn't exist???? : r/Outlook - reddit Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Business Tech Planet is compensated for referring traffic and business to these companies. At the moment, neither error message nor the logins show the important difference between the two types of login. Enter a different account or get a new one" when opening outlook through Power Automate. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! Enter a different account orget a new one. Try out a couple of familiar usernames and passwords variation that might been have used recently. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician It says that Microsoft account doesn't exist, but upon creating a Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Once the steps above have been completed, you should be able to log in to your Microsoft account. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Slot in the Microsoft user ID that needs to be recovered. Enter a different account or get a new one. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. Request a security code to be sent to the phone number or email you used. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. Has 90% of ice around Antarctica disappeared in less than a decade? No. Microsoft. Enter a dif Business process and workflow automation topics. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. How can a Microsoft account login (email address) both exist and not exist at the same time? I do not know how they are translated in English it was something like "experience online content". When you see the account you're looking for, select Sign in. The app needs permissions to use SharePoint,office 365 and outlook.com. I know the account is valid because it is the same one I am using in this forum. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. That Microsoft account doesn't exist. Enter a different account The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. Hence, logging in with the affected account (Alias) will trigger the user ID error. The Microsoft account you entered does not exist - The Windows Club Now click on "All services.". If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. Then the Problem was gone on Windows. Created by Anand Khanse, MVP. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. No account? By the way, I have no idea what I'm supposed to enter in the "Tags" field below. Power Platform Integration - Better Together! Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. Microsoft Account Doesn't Exist But it does!?!? : r/Office365 - reddit We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Power Platform and Dynamics 365 Integrations. I used that email account to create this post. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. Should you upgrade? How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. I then tried my email and the system worked. Microsoft account does not exist. : r/Minecraft I am not even sure if that would work anyway. Hi Lael! You forgot your Microsoft account username - Microsoft Support Check out the latest Community Blog from the community! function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. Explore subscription benefits, browse training courses, learn how to secure your device, and more. 7 Easy Fixes to User Does not Exist [Microsoft, Outlook] - Windows Report For email accounts, it should be within 365 days. Ok. You wont be able to access your account, and you will receive this error. Guiding you with how-to advice, news and tips to upgrade your tech life. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. I believe I've got the bottom of it. The best answers are voted up and rise to the top, Not the answer you're looking for? Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? That Microsoft account doesn't exist. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Hey, so yesterday, I tried logging in into Minecraft. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. A few months ago I created this account and now it says that it doesn't exist. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Feel free to let us know the solution that helped you fix this issue in the comments below. Microsoft blocks Excel XLL add-ins at last! That said, these aliases cannot be used to login into a Microsoft account. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. Learn more about Stack Overflow the company, and our products. The previous emails from Microsoft will show your account name. But, I get a message saying "The Microsoft account doesn't exist. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. Run the SaRA package to uninstall Office. Microsoft Edge is another popular browser that many users use when they have a Windows computer. You can also get this prompt if your Microsoft account has been deleted for some reason. To resolve this, log in using the details of the new account. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. I've also tried an O365 works account I have after . SelectReset password below.Reset password. Enter a different account or get a new one. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. If you forgot your Microsoft account password, follow these steps. Send a test E-mail to the supposed user ID. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Office 2021 all you need to know. Since I'm now joined, I can't check where the option is now. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. GC. The email or username you entered does not exist. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. Microsoft will permanently delete any account which has not been active for the past 2 years. Thank you for posting to Microsoft Community. A local account is like setting up another user, but it's only on that one computer. Go to https://portal.office.com/account to check which Office version and edition you have available. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. Minimising the environmental effects of my dyson brain. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. It definitely is an Office 365 account that was being used to log in in the previous computer. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Solving "There's already an account " Microsoft login problem Also, a user needs to request a reset of the primary account, not the additional e-mail address. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. If you arent an admin, see How do I find my Microsoft 365 admin? A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues.