Start your review today. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. Some of my articles are about CX (customer experience) and leadership. Giant Eagle Fuelperks+ vs the new myperks program (don't - reddit International Association of Better Business Bureaus. I would highly recommend shopping here. I also work for a pharmacy in the area for 5 years. So they make you think you must buy 4, but no, only one is enough. Giant Eagle: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! I tell them it stops when the tank is full. This is the Lancaster Ohio store. I wanted 2.5lbs good bye giant eagle. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. I shop frequently at the Painsville OH location. I explained to them my same situation, and they continued to harass me and discriminate. I flipped. States they care about work-home balance Pro diversity culture Something needs done. This complaint was posted by a verified customer. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Management also doesn't know how to utilize people to their best ability. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. This is the email I received 12/14/22: Claim your listing for free to respond to reviews, update your profile and manage your listing. The quality control of your produce does not exceed healthy expectations by your customers. i recently shopped at the local giant eagle for groceries. (419 . I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. GIANT EAGLE SUPERMARKET - 15 Photos & 16 Reviews - Yelp Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. I always pump 30 gallons of fuel (their limit for a perks redemption). Find out how we combat fake reviews. NEVER GOING BACK, Desired outcome: Giant Eagle Grocery - Central Percentum Giant Eagle. Cross contamination can and does happen. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. The first transaction that I did online in fact, did go through. This is unacceptable. Normally bakery products are excellent. Look at your competition! Pay for this replacement part that your car wash broke. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. The digital coupons are not customer friendly. We have researched this matter and added thecoupon to the consumers advantage card. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. Giant Eagle has extremely terrible customer service. I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. Its unbelievably immoral and despicable! Online order website shuts you down from making any changes long before the order is being shopped. but they want to play that silly "security reasons " game. I will write and call to everyone I can to let them know how horribly I was treated. User; Business User; . I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . Jason (Columbia US) Last friday, I placed an order for pickup at Giant Eagle. Called their customer service today. Highly disappointed! Are u serious?!? You're always welcome here However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. Working at Giant Eagle, Inc.: 4,213 Latest Reviews | Indeed.com That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! I was told i needed to spend $30 in 1 trip. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. No printer or internet. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. There is no warning in online ordering that prices will change on Thursday regardless of what day you ordered and at what price. All the time. Desired outcome: Desired outcome: Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. This complaint was posted by a verified customer. So this made me wonder why a team member even recommended I do this to begin with. Besides customers who witnessed this spectacle, talk with Sue who was the only employee there who displayed any empathy. It goes against our guidelines to offer incentives for reviews. Thank you. This is unacceptable. 9% of Giant Eagle employees are Black or African American. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. I through away the bananas and food that shouldn't be wiped off. Why stop with ads in the mail? We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. The attendant looked to find it in the car wash and could not. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. Close it down! I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. Working At Giant Eagle: Employee Reviews and Culture - Zippia Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. And bugs. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Procedure is simple and painless and the staff is ALWAYS pleasant. Two weeks later (today) the same product cost me $6.39. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. Search Results for Giant Eagle Pharmacy - everycaller.com Giant Eagle has 37,000 employees. I said I would write to Ms. Laura Karet about this. Desired outcome: I had to go to Kroger to get a cake for my granddaughter. Even the store manager was unaware that flu shot hours were limited! Rude staff What happened to integrity and company loyalty. It was 5:15. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. 54% of Giant Eagle employees are women, while 46% are men. We have had many cakes from Giant Eagle and never had a problem like this. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. For example, pharmacy business hours are 8a-8p. She's aware of the conversation. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Giant Eagle - Apps on Google Play Every single prescription that is filled here is billed wrong. Ripoff Report | Giant Eagle Review - Vermilion, Ohio - Giant eagle GIANT EAGLE - 38 Reviews - 318-320 Cedar Ave, Pittsburgh, PA - Yelp Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . Giant Eagle's meat is also a better variety than other stores. Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. Working for curbside sucked. Something needs to be done, even when waiting in line at location you hear people complaining about it. Thank you. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. No one seemed to care about the mistake made in the store. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. ( im on a fixed income its important! Don't catch until I get home. If you have been a victim of such, contact a lawyer. Giant Eagle Supermarket - 2365 East State Street, Hermitage, PA - ctMobi On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. To the point when the customers would just straight up insult the shoppers.