In fact, our home office colleagues span our design office in SoHo New York and . Phillips joined the Company in 2021 and is responsible for leading the brand work and developing merchandising strategies for the divisions. Thank you for allowing us to communicate with you through DM for a resolution. Chris Phillips is senior vice president, general merchandise manager for the Mens, Childrens, and Womens Apparel divisions at JCPenney, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. If you have experienced a problem with JCPenney that is a bigger problem that the local customer service departmentcan handle, you may want to reach out to the corporate office. padding:10px 5px;word-break:normal;} Overview Top Contacts Similar Company Technology Stack FAQs Jcpenney overview Jcpenney top contacts Jcpenney technology stack While at Shopko, DePaul made key improvements to customer service scores, operating expenses, shrink, and overall productivity. Get contact details including emails and phone numbers Morris has more than 25 years of broad legal experience. You closed my account saying it was inactive. .tg .tg-z4qf{background-color:#f0f0f0;border-color:inherit;color:#e71324;text-align:left;vertical-align:top} Jcpenney is a Retail company and has headquarters in Plano, Texas, United States. Andre holds a Master of Human Resources and Industrial Relations and a Bachelor of Arts in sociology from the University of Illinois at Urbana-Champaign. Can you please send us a DM w, @ladybugteach411 Hello, Thanks for reaching out. This retail store has close to 1,000 stores located across the country. I did this as my wife enjoys J.C. Penney while I am the one who pays for ALL her purchases. Conte is a certified public accountant and holds a Bachelor of Science degree in accounting from Rutgers University. The latest review Getting funds back was posted on Feb 21, 2023. Chad Duennes is senior vice president of supply chain, reporting to Laurie Wilson, chief supply chain officer, senior vice president planning & allocation and pricing. You can find contact details for JCPenney above. Throughout his career, McGhee has developed a broad range of expertise in Home categories, merchandising, and developing strong vendor partnerships. The latest complaint Mattress warranty replacement was resolved on Dec 06, 2021. She has deep experience in data-forward financial management and track record of value creation. DePaul leads all aspects of stores, store operations, environment and design, and asset protection. We take pride in being a one-stop shop for all your needs, with as many options as you can imagine as well as your favorite brands such as Sports Illustrated, Levi's, Dockers, and Skechers. Palo Alto, California, United States . Click on the name of the company and have DoNotPay do the work for you. Sit back and relax while we do the work. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of JC Penney, Like, share & subscribe to JC Penney on YouTube at. JCPenney raised a total of $3.3 B in funding over 2 rounds, and is a public traded company. Jcpenney key technologies used on the website. Never again. How to write a complaint about JC Penney? Val Harris is the senior vice president, product design and development for apparel, footwear, and handbags at JCPenney, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. She most recently served as vice president of merchandising for intimate apparel and swimwear at FULLBEAUTY Brands, where she developed merchandise, marketing and pricing strategies for multiple plus-size womens brands in print and digital channels. Open your web browser and sign up for DoNotPay. Sign up for a free account. @media screen and (max-width: 767px) {.tg {width: auto !important;}.tg col {width: auto !important;}.tg-wrap {overflow-x: auto;-webkit-overflow-scrolling: touch;}}, iMPOWER by Prabal Gurung for JCPenney Launches with an NYC Pop-Up, Honoring Womens History with Hope & Wonder, Nationwide Rollout of JCPenney Beauty Reaches its Halfway Point, Meet the Leader: Shenece Johns, Senior Director of JCPenneys Inclusion and Diversity Team, JCPenney Beauty takes over the Dot Com Experience. JCPenney Newsroom In addition to selling conventional merchandise, JCPenney stores often house several leased departments such as Sephora, Seattle's Best Coffee, salons, optical centers, portrait studios, and jewelry repair. JCPenney Profile and History J. C. Penney Company, Inc., through its subsidiary J. C. Penney Corporation, Inc., sells merchandise through department stores. Preferred fibers include more sustainably sourced cotton and recycled polyester. At Macys, Wilson served in several roles of increasing responsibility, including executive vice president of business strategy, where she was responsible for the development of a transformative retail strategy across multiple facets of the company. JCPenney not only sells clothes, but they also sell shoes, jewelry, household items, and more. Routing Guideline Transportation Procedures. overflow:hidden;padding:10px 5px;word-break:normal;} Before LW Associates, she spent the majority of her career at Macys, Inc., and Federated Department Stores. Before joining the Company, Bala was the head of product engineering at Gap Inc., responsible for providing leadership, strategy, and vision in the development, design, and implementation of all global systems to support every function across Gaps portfolio of brands. Mortensen began her jewelry career at Zale Corporation and her retail career at Federated Department Stores. Thanks! She stepped into the role of Chief Supply Chain Officer in 2022, also reporting to Marc Rosen, chief executive officer. "We're happy to share that JCPenney has . How Do You Contact the JCPenney Human Resources Department? - Reference.com Lorem ipsum dolor sit amet consectetur adipisicing elit. JCPenney is on a mission to design, develop, source and offer customers more sustainable products that our customers love. .tg .tg-fu5n{background-color:#ffffff;border-color:inherit;color:#e71324;text-align:left;vertical-align:top} Thank you for reaching out to us today Roy! JC Penney currently employs approximately 60000 people. Non-delivery, carton content shortages, and invoice discrepancy charge backs. Conte has more than 34 years of accounting and audit leadership experience. J. C. Penney Company, Inc. was founded in 1902 and is based in Plano. JC Penney: Reviews, Complaints, Customer Claims | ComplaintsBoard Osborne has extensive beauty experience with a proven track record of delivering significant business growth through brand positioning, customer understanding, and gaining market share. Chief Transformation and Strategy Officer. No credit card required. .tg {border-collapse:collapse;border-spacing:0;} We are more than happy to help. Complaints Department is not affiliated to, linked with or otherwise endorsed by JCPenney. Osborne serves as a consultant under contract with JCPenney and is responsible for driving the Companys success in our beauty business. We have developed a five-year roadmap to use preferred sustainable fibers in 100% of our private label apparel and home products by 2026. contact-info - JCPenney Type in Skip Waiting on Hold and select the product. Jcpenney has 37003 employees. Stephanie leads all financial activities for the Company, including financial strategy, real estate, capital deployment, credit services, sourcing and procurement, treasury, and accounting. Morris is responsible for all facets of the legal function at the Company, including corporate law, securities, transactions, litigation, legal real estate, labor and employment, and regulatory issues. We keep your data private and share your data only with third parties that make this service possible. Other common JCPenny email patterns are [first] [last] (ex. . Jcpenney is a public company. Senior Executive, General Merchandise Manager. * Applicants for employment who have a disability should call 1-888-879-2641 or email [email protected] to request assistance or accommodation. Thanks! {{ userNotificationState.getAlertCount('bell') }}. The earrings were supposed to be delivered to my house December 20-22, plenty of time for Christmas.I called to inquire about the sets of earrings on January 2, 2018 as they NEVER ARRIVED and I had to make last minute Christmas purchases for my wife and Daughter-in-law. I will never shop there again. All Rights Reserved. J. C. Penney Company, Inc., through its subsidiary J. C. Penney Corporation, Inc., sells merchandise through department stores. 6501 Legacy Dr. Plano TX 75024. uary 28, 2017, it operated approximately 1,013 department stores in the United States and Puerto Rico. SVP, Global Sourcing and Product Development. Jcpenney has 37003 employees. Initial complaints should be directed to JCPenney directly. Contact JCPenney Customer Service the Easy Way. We have received your DM and we will respond soon. To open a Action Request,call AP Support or use the Action Request form.Keep the AR number for future reference.If you need additional assistance,request AP support to escalate your AR number, Factory Ship (Supplier-Direct-To-Consumer). We are sorry to hear this. million verified professionals across 35 million companies. Offsets for Shipping Instruction Violations (including UPS requirements). Copyright Coporate Office Headquarters -2023. I hate having debts hanging over me so I wanted to pay-off the balance straight-away. General accounting or billing procedures. @MsSamAdams Hello. Bala is responsible for the Companys information technology (IT) organization and global technology systems that power the Companys stores, operational centers and supply chain, and corporate functions. If you don't want to waste time on the phone with JCPenney's customer servicedepartment, DoNotPay has the perfect solution. While at the company, she completed the largest acquisition and integration in company history, established its capital allocation strategy and drove their finance operating model transformation. @jcpportraits will reach out to you for a resolution., @Smiffer511 Hello Samuel, We are so sorry to hear this. JCPenney Pet Portraits Showcases Senior Dogs Available for Adoption, January 9, 2023 JCPenneys Hope & Wonder brand continues to build in 2023 with the relaunch of its Black History Month collection, November 9, 2022 JCPenney looking to hire dozens for its Fort Myers store Reopening, November 8, 2022 JCPenney donates $2.4 Million in Goods to The Salvation Army for Hurricane Ian Relief in Florida, October 25, 2022 JCPenney to Donate Up to 55,000 Units of Merchandise to Puerto Ricans Impacted by Hurricane Fiona, JCPenney goes to the dogs for a good cause, JCPenney's Hope & Wonder launches Black History Month collection, JCPenney Connected to Whitney Houston Biopic, JCPenneys Plano Headquarters To Reopen At Legacy West, JCPenney CEO talks brand turnaround, focus on apparel, and the holiday season, JCPenney CEO Marc Rosen: Customers getting 'great value' with Black Friday deals. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Search for the company youd like to call. We embrace our responsibility to our associates, customers, and communities to treat our environment and each other as we want to be treated. Your email address will not be published. Most recently, Andre served as the senior vice president, head of human resources at Victorias Secret where he led the brand through its most significant organizational transformation. Prior to Levi Strauss & Co., Rosen spent 14 years at Walmart Inc. in a variety of senior leadership functions, ultimately serving as senior vice president of global e-commerce. Jcpenney - Email & Phone of top management contacts - EasyLeadz Its a way to monitor people, its a hassle, Keep your merchandise. Search. Contact Directory - JCPenney The Golden Rule was the name of our first store in Kemmerer, Wyoming, and it set the standard by which we have operated for more than 119 years. Prior to that, he held the position of Chief Strategy Officer for Kimberly-Clark Corporation. How is it that you dare to assume the "corporate responsibility" to limit consumer access to products made well and legally in America while selling so much merchandise from China? @hazardsportwear Thank you! Prior to joining the Company, DePaul spent more than 20 years at Shopko Stores. Prior to JCPenney, Mortensen served in leadership roles at Walmart, Inc. as vice president and divisional merchandise manager of fine jewelry and watches, and at Service Merchandise as vice president and divisional merchandise manager. If you're a reporter with a question for Target's Media Relations department, please contact us using the below options. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. Plaines applies a customer-first mindset to improve performance and profitability, scale high-growth operating models, and accelerating business transformation. If you don't have to sit on hold for hours, don't worry, DoNotPay is here to help. Enter employee name to find & verify emails, phones, social links, etc. Please send us a direct mes, @quesarahconnect We are sorry to hear this! You can view JCPenney's merchandise recall page to see the latest items that have been recalled. Wlazlo brings more than 30 years of merchandising and stores experience from a variety of retailers. Wlazlo led the launch of Thereabouts, JCPenneys most inclusive kids brand yet with adaptive apparel for children of all abilities; established JCPenney Beautys partnership with hero brand Thirteen Lune, providing a hyper-inclusive beauty experience; and led the introduction of Hope & Wonder, JCPenneys new purpose-driven private brand, which celebrates festive holidays as well as important cultural moments and gives back to nonprofit partners, to life. Department Stores, Shopping Centers & Superstores, Retail, 6501 Legacy Dr, Plano, Texas, 75024, United States. If you would like to return the defective product, you may want to contact the customer service department first to understand their return policy. Looking for a particular JCPenny employee's phone or email? Sharmeelee Bala joined JCPenney in January 2022 as chief information officer, reporting to Marc Rosen, chief executive officer. Glen Morris is senior vice president, general counsel at JCPenney, reporting to Marc Rosen, chief executive officer. Contact the help desk for technical issues. 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JCPenney - Careers in Corporate Positions He began his practice in the litigation section of Gibson, Dunn & Crutcher LLP. Early in his career, Conte spent 11 years performing audit services with Arthur Andersen & Co. and Ernst & Young. She also served two years as an expat in Bangalore, India, building a state-of-the-art technology development center. At Lane Bryant, Tessaro served as vice president, divisional merchandise manager of intimate apparel and senior vice president, general merchandise manager of merchandising, design and technical design, where she led strategic initiatives in bra innovation, swimwear and plus-size intimate apparel. J C Penney Corporation, Inc Corporate Office & Headquarters doe@jcpenney.com). This letter may be enough to persuade the company to settle out of court. SVP, GMM Adult Active, Intimate Apparel, Sleep/Lounge and Swim. free lookups / month. Regulated by The Texas Department of Licensing and Regulation, P.O. Keith Melker joined JCPenney in 2023 as chief transformation and strategy officer, reporting to Marc Rosen, chief executive officer. @askjcp on Twitter. Chief Supply Chain Officer, SVP, Planning & Allocation and Pricing. Shop the latest styles in women's clothing and check out the variety of women's dresses available at amazing prices. degree from University of Pennsylvania. Previously, Conte served 15 years in several progressive finance roles for Lehigh Hanson North America Heidelberg Cement Group. I was lied to in order to get through line with disclosing my personal information out loud to people so she could "reactivate my account in order to get my rewards" I don't shop at anywhere with rewards. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products, home furnishings, and appliances, as well as provides various services, including . EDI invoicing, EFT, electronic payment statements. Katie Mullen joined JCPenney in January 2022 as chief digital officer, reporting to Marc Rosen, chief executive officer. In all, JCPenny uses 8 work email formats. I ordered 2 sets of diamond earrings from J.C. Penney for my wife and Daughter-in-law on December 15,2017. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. This review was chosen algorithmically as the most valued customer feedback. JCPenney - HR.com Then will not ring up 2 items without me signing to activate it again. The address of JCPenney's headquarters will come in handy if you ever have to send them any legal documents. To get this process started, simply follow these four easy steps: If you have reached out to JCPenney's customer service department and were unable to get a resolution, DoNotPay can help with that too. Michelle Wlazlo joined JCPenney in March 2019 as executive vice president, chief merchandising officer, reporting to Marc Rosen, chief executive officer. Pam Mortensen is senior vice president, general merchandise manager for fine jewelry at JCPenney, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. Please do not post any personal information relating to yourself, or employees of JCPenney as these comments will not be approved. Point of Sale and jcp.com ticketing process and related issues, web content/Supplier Content/Footer/Contact Directory, 2014 J. C. Penney Company, Inc. - All Rights Reserved. Archive; Load More. NFR shipping label requirements and routing guidelines. Melker most recently served as Chief Executive Officer for Wehner Multifamily, a Texas-based property management company. JCPenney was founded in 1902 with one simple rule - to treat others as we would like to be treated. Wlazlo is responsible for leading the Companys global merchandise strategy and operations including Merchandising, Planning and Allocation, Pricing, Product Design, and Development and Sourcing. .tg .tg-fu5n{background-color:#ffffff;border-color:inherit;color:#e71324;text-align:left;vertical-align:top} Can. JC Penney Corporate Office & Headquarters 6501 Legacy Dr Plano TX 75024 JC Penney corporate phone number: (972) 431-1000 Average Rating and Total Reviews Avg. JCPenney is an equal opportunity employer. He most recently served as vice president, divisional merchandise manager where he played a pivotal role in redefining the Home department including several private brand refreshes and launches, helping to gain market share and reposition the Company as a leading Home destination. J.C. Penney - Elliott Report Corporate Phone Number: 1-972-431-1000Fax Number: 1-972-431-1362Customer Service Number: 1-800-709-5777JCP.com Phone Number: 1-800-322-1189TDD: 1-800-527-7889Credit Card: 1-800-527-4403Gift Registry: 1-800-527-4438Warranty Issues: 1-800-933-7115, Your email address will not be published. jcpnews@jcp.com. You can find the contact information for your closest JCPenney Optical by visiting our store locator page. JCPenney headquarters are located in 6501 Legacy Dr, Plano, Texas, 75024, United States, JCPenneys main industries are: Department Stores, Shopping Centers & Superstores, Retail, Retail, JCPenney appears in search results as JC Penney Corporation Inc, Jcpenney, JCPenney Optical, Department Stores, Shopping Centers & Superstores, Microsoft Windows Presentation Foundation (WPF), Get Free Access to JCPenney Contacts Info. Catalog & Retail on-time shipment offsets. We know success is built from the inside out, and our associates are the heartbeat of our Company! Please log in again. .tg td{border-style:solid;border-width:0px;font-family:Arial, sans-serif;font-size:12px;overflow:hidden; Find your B2B customer within minutes using affordable, accurate contact data from Datanyze. Talked to the manager of customer relations who told me that he would personally work on this. .tg .tg-fkpb{background-color:#f0f0f0;border-color:inherit;text-align:left;vertical-align:top} .tg .tg-z4qf{background-color:#f0f0f0;border-color:inherit;color:#e71324;text-align:left;vertical-align:top} What a stupid comment!!! Prior to joining JCPenney, he held several director-level positions at PepsiCo in sales, supply chain, and sales operations for more than eight years. Duennes joined JCPenney in May 2012, as east region senior director of supply chain operations. Jill Soltau email address & phone number | AutoZone Board Member She currently serves on the board of directors for the National Association for the Education of Young Children. If you are having a problem with any of the merchandise that you recently purchased, you may want to contact JCPenny's customer service department to resolve the issue. Reality you opened another card which I did not want and was told sign to reactivate my account. Beauty & Salon Clearance The JCPenney Communities Foundation helps advance JCPenney's commitment to celebrate and serve America's diverse, working families. 6501 Legacy Parkway Plano, TX 75024 https://www.jcpenney.com/ Phone Contacts Main: (972) 431-1000 Customer Service: (800) 221-0827 Toll Free: (800) 322-1189 Email Contacts CCRpriority@jcpenneyeservices.com Social Media Contacts Executive Contacts Primary Contact This will surely increase the credibility of your complaint. jcpenney.com; 3 618-925-XXXX; 901775XXXX; 901495XXXX; View Similar Profiles. At Macys, she ultimately served as vice president, divisional merchandise manager of intimate apparel in the Florida region. I went into JC Penney in West Covina Calfornia this morning, there was 2 sales ladies working both helping customers but never once did they acknowledge me while I stood there for 30 minutes. During his tenure at Levi Strauss & Co., Rosen held executive-level roles overseeing their direct-to-consumer business. He is responsible for improving in-store and omnichannel operations to deliver an engaging and productive customer experience, grow store traffic, and increase customer retention. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. jdoe@jcpenney.com), which is being used by 92.6% of JCPenny work email addresses. Copyright 2023 Penney IP LLC. JCPenney sells a variety of products. Anthony works at Jcpenney as Corporate Customer Relations. You will then serve the JCPenney cooperation which will notify the company that it is being sued. After logging in you can close it and return to this page. Box 12157, Austin, Texas 78711, 1.800.803.9202.512.463.6599; Website: www.license.state.tx.us . Earlier in his career, he held HR leadership roles at Merck & Co. and Pepsi-Cola Bottling Group. Please send, @lipglossNflaws Hello, We are sorry to hear of your troubles. .tg .tg-c6of{background-color:#ffffff;border-color:inherit;text-align:left;vertical-align:top} Laurie Wilson joined JCPenney in 2019 as senior vice president of planning and allocation and pricing, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. China has long used slave labor to produce cheaper items, often of inferior quality. Stephanie Plaines has served as JCPenneys chief financial officer (CFO) since August 2022, reporting to Marc Rosen, chief executive officer. We have helped over 300,000 people with their problems. Discuss the issues you have had with JC Penney and work with their customer service team to find a resolution.